I just read almost this entire thread and I'm pretty surprised. I never had an issue with don. Actually to be totally honest, he kept me calm and patient while my reel took over 3 months and 2 attempts to get fixed. Even after all that my reel wasn't properly fixed. It wasn't his fault but he made sure I left that store with a working reel. Now that is service! I mainly have dealt with capt. Dave the times I've gone but the times I've dealt with don were not unpleasant. That's just my experience with tfo and I love that tackle shop. Personally if I had a prob with an employee I just wouldn't deal with them anymore and deal with the others.

My girlfriend and I are going on vacation in NC So she was looking for a bass fishing lake for me to fish when we go in May. She found a fishing website in NC where a lady posted this thread and said she and her husband had been in the same tackle shop. The lady stated she would never go back, as the guy was not only nasty and rude, but interrupting her and her husband when talking to another employee. Go figure its the same place.

remember this

OK for those that don't know read this and see what is going on here.