I called Tampa Fishing Outfitters today and was kind of disappointed... The first call I made was just asking what time the place closed.. a young gentleman answered the phone and informed me of the time, nothing special... I called a second time because I was inquiring about something that was going to possibly be held there for me, an older man answered the phone and did not seem very pleasant, as if he didn't want to be there... I passed it off because everyone has a bad day right? Well I asked if captain David R was there or going to be there and when I asked, the man seemed very upset that I could ask such a thing and proceeded with "He left awhile ago and is not coming back, so you might want to try his store in Tarpon!" and with a snotty tone well... Do you want the number? After that I did not want to both the man and I would reach him in another fashion. I understand people have bad days and all but, UN friendly Customer service is a HUGE no no in my book. I did not feel like a welcomed person or customer. I am not saying I will never recommend people to shop there, but maybe a customer service class or better employees be beneficial in this case.